INSIGHTS
Thinking clearly about AI, automation, and the systems behind them.
Notes from the field — written for executives making technology decisions, not for other technologists.
STRATEGY · June 18, 2026 · 8 min read
Before you buy AI, map the workflow you’re pointing it at
The most common AI implementation failure isn’t the model — it’s aiming good technology at a process nobody has actually documented. Here’s the one-page systems map we build before recommending anything, and why it kills half of the AI projects clients arrive with.
DASHBOARDS · May 29, 2026
The five numbers every CEO dashboard needs — and the fifteen it doesn’t
More metrics means less attention. How we run KPI workshops that end with a dashboard leadership actually opens.
AUTOMATION · May 12, 2026
Automate the exception, not just the happy path
Workflow automation earns trust in the edge cases. The exception-queue pattern that keeps humans in exactly the right loop.
AI · April 24, 2026
A CFO’s guide to pricing an AI project honestly
Build cost is the small number. Evaluation, review time, and maintenance are where AI budgets actually live.
SYSTEMS · April 8, 2026
Your org chart is not your workflow
Work flows across departments, not down them. Why business process automation projects scoped by team boundary usually stall.
DASHBOARDS · March 19, 2026
One source of truth is a process decision, not a software purchase
Business intelligence tools don’t reconcile your data — definitions do. The governance step most BI rollouts skip.
STRATEGY · March 2, 2026
Digital transformation, minus the transformation theater
Skip the two-year roadmap. The 90-day proof pattern that gets organizations from strategy deck to running system.
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